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The Benefits of Integrated Payments

By Alex Sorbala and Laura Olson | August 18th, 2022


What are integrated payments?

Some processors go above and beyond to meet every customer’s needs, offering payment gateway solutions in addition to direct-to-processor integrated payment solutions. Integrating directly with a processor allows clients to process payments with all major credit card networks while benefiting from the processor’s upstream position in the payment request route. During the transaction lifecycle, data is typically transferred between these entities:

  1. The gateway (optional)
  2. The processor
  3. The card network associated with the credit card that made the request
  4. The bank that issued the card to the cardholder

If the payment request is approved at each stop, the bank authorizes the transaction and returns a success response. In direct-to-processor integrations, there are no additional potential points of failure before the data reaches the card network. If the processor receives an error response from a card network, the issue is typically easier for the processor to troubleshoot than it is for downstream entities.

Who can integrate with a processor?

Overall, there are no prerequisites regarding who can benefit from integrated payment processing directly with a processor — if the processor offers a payment service that fits a business’s use case and fulfills its business operations, the integration should be possible.

Gateways typically integrate with processors to gain access to the credit card networks and issuing banks for payment acceptance. Because gateways often aren’t processors themselves, they partner with processors to send payment requests on to the card networks and issuing banks.

ISVs developing Point of Sale systems and individual clients who need highly customized payment methods may also benefit from integrated payment systems that connect directly to a processor. Because processors have access to raw transaction data, their products often give clients a greater ability to work with this data and other raw materials. This enables clients to build the custom functionality that meets their needs.

Programmer
Some processors go above and beyond to meet every customer’s needs by offering their own payment gateway solutions in addition to direct-to-processor integrations. The North ecosystem offers products that integrate directly with in-house processor, EPX, such as the Custom Pay API, as well as gateway products and reporting tools, such as the Business Reporting API.

The Custom Pay API is extremely flexible, giving clients direct access to the processor to enable complex configurations that take advantage of the benefits outlined in this article. This API can be implemented in numerous ways because calls can be made from almost any location: a backend server, POS system, website, or mobile device. To learn more about how this API can be used to process payment data, close batches, tokenize transactions, get reporting data, and more, see the Custom Pay API documentation.

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Benefits of Direct-to-Processor Integrations

Compared to other payment service providers, processors have an upstream position in the request communication route, which grants them several advantages:

Fast Processing Time

Since the card networks are the next stop on the payment request route, the amount of time required for the processor to receive a response is very short.

Minimal Failure Points

Sending requests directly from the processor to the card network and then to the issuing bank means that there are fewer points of failure, including potential data breaches. This also reduces the likelihood that a transmission or infrastructure issue will cause a failure response.

High Transaction Volumes

Because processors are built to support multiple gateways, their infrastructure can process very high volumes of payment information and transactions. For example, if a gateway supports 100 transactions per second, the processor needs to be able to support multiple gateways at that rate. This means that transaction volume should never be a performance factor for the processor.

Data Access

Part of the processor’s responsibility is to perform a security analysis of transaction data before requesting that the funds be captured. During this process, transactions may be flagged as risks for various reasons, which can cause the funds to be withheld until the issue is addressed. For example, if a restaurant tip is mistyped and a much larger amount is accidentally entered, the transaction may be flagged as potentially fraudulent so the funds are not withdrawn from the cardholder’s account at that time. The processor’s customer support department would be able to work with the merchant to investigate and resolve the issue expeditiously, because they have complete visibility and access to the data thanks to the direct payment integration.
Customer service

First Access to Card Network Programs

When credit card networks roll out a new program, the processor adopts it before other downstream entities. This means that clients who are integrated directly with the processor can take advantage of the program’s benefits first. For example, if a program allows merchants to pass new fields of data in exchange for a discount, the processor will always be the first to integrate the fields into their infrastructure because they must be able to accept the new data before other entities can send it to them.

Efficient EMV Certification Process

EMV certification allows payment terminal software to capture credit card data from physical cards and transmit it to the processor, providing businesses with card-present payment options. The process to obtain this certification is complex and often takes between six months and a year to complete. Because the credit card networks are heavily involved, it is most efficient for the processor to facilitate the certification, since they are able to communicate with the network directly. If the certification is facilitated by an entity downstream from the processor, they would have to communicate with the processor, who would in turn communicate with the card networks. This delays an already lengthy process, making it most expeditious to obtain certification from the processor.

Limitations of Direct-to-Processor Integrations

While processors often do a great job of developing low-level products that provide access to raw data and significant control over a solution’s design, they may not offer many pre-built solutions or data management tools. For example, processors may not offer pre-built dashboards for real time reporting and transaction management that reduce manual effort, such as data entry, but clients can develop these tools themselves, since they have access to much of the data. To learn more about the benefits of integrated payments with the payment processor, please contact our Sales Engineering team.


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