DEVELOPER

Merchant Reporting API Specification

Version 1.9.1

production
sandbox

Get Support Ticket Data

get /support-tickets/search

Search for support tickets that are associated with a given Agent ID. Search parameters can be applied to narrow the results by status and date range.

Parameters
findBy
Type
string
Example
byAgent:12345,status:open,fromDate:2023-05-05,toDate:2023-11-27

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pageNumber
Type
integer
Default
1
Range
1 to 999999999999999
Example
1500

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pageSize
Type
integer
Default
50
Range
1 to 100
Example
100

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Example Response
200 Return TMS Information.
403 Forbidden error response.
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