Merchant Reporting API Specification

Version 1.9.1

production

sandbox

Merchant Reporting API

Get Support Ticket Data

get /support-tickets/search

Search for support tickets that are associated with a given Agent ID. Search parameters can be applied to narrow the results by status and date range.

Parameters

findBy

Type

string

Example

byAgent:12345,status:open,fromDate:2023-05-05,toDate:2023-11-27

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pageNumber

Type

integer

Default

1

Range

1 to 999999999999999

Example

1500

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pageSize

Type

integer

Default

50

Range

1 to 100

Example

100

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Example Response

200 Return TMS Information.

403 Forbidden error response.

©2026 North is a registered DBA of NorthAB, LLC. All rights reserved. North is a registered ISO of BMO Bank N.A., Chicago, IL, Citizens Bank N.A., Providence, RI, The Bancorp Bank, Philadelphia, PA, FFB Bank, Fresno, CA, and PNC Bank, N.A. Pittsburgh, PA. North is a registered ISO/MSP of Merrick Bank, South Jordan, UT.